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Free your team from repetitive requests with a hotel-specific AI chatbot.

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Over 1 million conversations handled. Across hundreds of hotels. Around the clock.

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AI-powered email assistance for hotels – faster responses, higher quality

Journey Messaging AI

Reach guests on WhatsApp, SMS, and Email — with messages that arrive at just the right moment.

Booking Agent AI

Our Booking Agent connects your DialogShift Hotel AI directly with your booking engine or PMS. This allows guests to not only enquire about rooms, but to book directly via chat or phone without leaving the conversation. The AI therefore evolves from an information channel into a fully capable booking channel.

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Zukunft Gebucht

Zukunft Gebucht, the hospitality industry talk by DialogShift and RateBoard: two hosts holding programme cards, season 1
Zukunft Gebucht
September 24, 2026
Zukunft Gebucht: The new industry talk by DialogShift and RateBoard
Nora Erdbeer-Djuric
Zukunft Gebucht episode with Manuela Machner (AI expert for tourism), Thomas Hefke (formerly with Althoff Hotels) and Björn Twardy (Brera Serviced Apartments)
Zukunft Gebucht
September 24, 2026
Zukunft Gebucht industry talk #1: What makes a hotel distinctive when the fifth star no longer does
Nora Erdbeer-Djuric

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