Intelligent Chatbot Solutions for Hotels & Healthcare & Tourism & Customer Service

Free up your staff and improve communication and service through AI chatbots & live chat

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Our customers

Logo welcome hotels
Logo Hotel Schani
Vivantes Kliniken
Logo Humanomed Bleibergerhof
Logo Hotel Haffhus
Welcome Inn
Hotel Drei Könige
Hotel Zum Senner
Coffee Fellows Hotels
Hotel Direktbuchungen durch Chatbot steigern

Intelligent guest communication for hotels

Gästezufriedenheit und Direktbuchungen auf der Webseite steigern und gleichzeitig die Mitarbeiter entlasten mit KI-Chatbots und Live Chat

Chatbots for Healthcare

Crisis communication for Covid-19, booking of IGEL-Services, classification of patients, customer service for self paying patients

A chatbox showing a chat: Hi there I am vegan. Do you offer veggie options in your restaurant? You will find a variety of vegetarian and vegan dishes on our weekly menu. Wanna see what's on this week?
up to
automatic resolution
of incoming requests
increase in
conversion rate
DialogShift's architecture

A comprehensive Enterprise Conversational AI Platform

Modular building blocks for customized solutions

  • Conversational agents built with DialogShift technology can be added to websites, mobile apps, social media interfaces, like Facebook Messenger, WhatsApp, and WeChat, and smart assistants like Amazon Alexa and Google Assistant.
  • Pre-trained models for hospitality & tourism.
  • Our conversational assistants are already trained with industry-specific conversions and they never stop learning.
Get in touch

DialogShift in the media

About us

We develop products for hotel guests and patients like us: For all those who do not want to search for information on websites but prefer to ask a question. For all those who prefer to book themselves rather than calling. For all those who do not want to go to the front desk in pyjamas to ask for an iron. For all those whose email inbox has over 1000 unread emails because the relevant communication is no longer by email. And for all those who like it simple, fast and intuitive.

We combined our experience in communication, customer relationship management and IT management and created DialgoShift, because we wanted to communicate everywhere in the same way we are used to in everyday life - in chat.

Olga Heuser
CEO / Co-founder
Stefan Heuser
CTO / Co-founder
Maxim Dimov
Head of Frontend Development
Chrissi Heidorn
Head of Customer Success
Eduardo Moreno
Senior Developer
Chelsea Blacker
Head of Marketing
Discover how DialogShift can help you take guest & patient communication to the next level
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