More service,  lower costs.

Whether you’re a boutique or a multi-property hotel, our plans are built to fit your needs.

Google

5.0

Base: AI Platform

200€/month

Our non-negotiables

Money-back guarantee

Concierge onboarding: We set up your AI together

Solutions for chains and groups

Chat AI

€1

per room / per hotel / monthly
‍
from 100€

What’s included?

Multichannel: Website chat, WhatsApp, Instagram chat, Facebook Messenger, guest app integrations

Live chat (optional) with smart routing to the right department

Booking Agent for reservations

Google Maps Agent for distances, recommendations & more

Offer Agent for capturing quote requests (only with Smart Host Offer Manager)

120+ languages

Native DialogShift app: live chats on your team's smartphone

Statistics dashboard & automatic reports

Add-on

Phone AI

€2

per room / per hotel / monthly
‍
from 200€

What’s included?

Premium voice technology

Booking process – with or without integration

WhatsApp integration for maximum guest engagement

Smart routing to the right department based on conversation context

Callback requests with conversation summary

Table reservations via phone – sends reservation link

50+ languages in high quality

Whispering: your team receives a conversation summary from the AI before taking over (coming soon)

Add on

Email AI

€50

monthly

What’s included?

Seamless Outlook integration: available as a plugin directly in Outlook

Agentic AI with self-optimization: AI reviews and improves its own drafts iteratively

Booking links that convert: automatically inserts personalized booking links

Individual adjustments for every email via text or voice

Fine-tuning: train Email AI globally on your preferred terms and phrasing

Drafts emails in 120+ languages

Multi-property ready

Booking.com integration: browser plugin answers guest messages directly in Booking.com

Add on

Journey  Messaging AI

€1

per room / per hotel / monthly

from 150€

What’s included?

Event-based triggers from PMS or other systems

Journeys & flows: build unlimited single or multi-step sequences with scheduling, conditions, and actions

Channel priorities per guest: WhatsApp, email, SMS – you set the order

Pre-built templates

Break language barriers: AI automatically messages guests in their language

Seamless integration and endless actions with Make.com

Stats & overview: see which guest received which message

Add on

Find out the best plan for your hotel

Unsure what’s best for your hotel?

You don’t have to figure it out alone. Our team has helped hotels of all shapes and sizes get started — we’d be happy to guide you step by step, at your pace.

Hello 👋 I’m Olga from DialogShift.

Curious how AI could elevate your hotel experience?

Our customers’ success

Hear from hotels like yours

Don’t just take our word for it. From boutique stays to large groups, hotels of every size have seen real results with our AI. Here’s what they had to say about working with us.

View case studies

View case studies

Discover our hotel AI products

A central AI platform for every key stage of guest communication.

Chat AI interface

Chat AI

Your digital concierge – always available. Automatically answer guest inquiries on your website, WhatsApp, social media, and other channels – in over 100 languages and in your hotel's unique tone of voice.

Phone AI

Every call is an opportunity. Phone AI answers calls 24/7, takes booking requests, and routes them directly to your team.

Phone AI interface

Email AI interface

Email AI

Faster emails, more time for guests. Create relevant draft responses directly in Outlook – including personalized booking links.

Journey Messaging AI

The right message at the right time. Automated WhatsApp, SMS, and email messages support guests before, during, and after their stay.

Journey Messaging AI interface

Book a demo

Less routine. More hospitality.

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