Guest communication fast & efficient - chatbots & live chat for hotels

We help to answer recurring guest requests immediately and automatically and to relieve the team

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Let us show you how 🚀
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Our customers
Event Hotels Logo
Romantik Hotels Logo
Grand Resort Bad Ragaz
Sonnenalp Resort
Coffee Fellows Hotel Logo
Apart Hotel Adelboden
Park Inn Logo
Upstalsboom Logo
Halbersbacher Logo
welcome group logo
schani group logo
Hotel Berlin, Berlin Logo
Hotel Laudinella Logo
Der Öschberghof Logo
Living Hotel Logo
Pierdrei Hotel Logo
Empire Riverside Hotel
AI-Chatbot Check availability

Your digital team member for the hotel

Relieve your team of repetitive queries with a hotel-specific AI chatbot. It automatically answers the most frequently asked 200 questions in 109 languages and on multiple channels simultaneously.

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Be available 24/7 for guests

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97% shorter waiting times for guests

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90% automatic reply

Better conversion - more direct bookings

Booking-related questions are answered immediately, around the clock and in several languages

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More direct bookings through dialogue marketing

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Intelligent dialogue guidance via quick response buttons

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Average 25% conversion from chat interaction to booking system

Better Conversions - more bookings
Be where your guests are

Be where your guests are

Simple and efficient guest communication from Google search to check-out

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Integrationen in Googles Business Messages, WhatsApp, Facebook Messenger und Instagram

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Integrations in digital guest folders or guest apps

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Easy accessibility along the entire guest journey

109
Languages
90%
Automated answers
33%
Conversion
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What our customers say

Shortening communication processes

We use DialogShift to automate the process of answering guest queries. DialogShift's AI-based chatbot has shortened our communication processes and helped us reduce the time we spend interacting with each guest.

Stefan Mertens
Director E-Commerce
Event Hotels

Unsere Gäste lieben es!

Our guests love the possibility to communicate with us quickly and efficiently. Thanks to the chatbot, potential guests receive an answer on the website without delay - around the clock and in more than 100 languages. This relieves our employees and makes our potential guests happy, who can start a booking directly in the chat. Since we generate additional bookings through the chatbot, the investment pays off for us.

Bettina Pereira
Head of Sales & Marketing
welcome hotels Schweiz
How it works