Shortening communication processes
We use DialogShift to automate the process of answering guest queries. DialogShift's AI-based chatbot has shortened our communication processes and helped us reduce the time we spend interacting with each guest.
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Our guests love the possibility to communicate with us quickly and efficiently. Thanks to the chatbot, potential guests receive an answer on the website without delay - around the clock and in more than 100 languages. This relieves our employees and makes our potential guests happy, who can start a booking directly in the chat. Since we generate additional bookings through the chatbot, the investment pays off for us.