Email AI

Based on the latest AI technology, our Email AI formulates responses to guest emails. It has hotel-specific information and writes the replies in the tone of voice of your hotel itself. This makes your valuable team twice as fast at replying to emails.

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E-mail response now twice as fast

AI can finally write emails too. 📩

  • Your AI is specially designed to respond effectively to recurring questions and topics, which significantly simplifies and speeds up communication

  • AI has specific knowledge about your hotel

  • You can give individual instructions as text or by voice

Booking in just a few clicks

Your Email AI automatically inserts personalized booking links into the email draft. 📮

  • Your guest can jump from the e-mail to the booking system and complete the booking independently

  • Booking links can be customized by employees

  • Simplify the request and booking process

This is how it works

Your AI writes emails for you.

  • Copy the email and give your AI specific instructions in text or voice

  • Your hotel AI writes a draft that you can edit as you wish

  • Are you satisfied? Copy the draft, send it and you're done

Features

Latest AI
technology

We work with Generative AI. Up to five large language models are at work, models ranging from OpenAI to Mistral AI. This AI accesses hotel-specific knowledge. We use a special technology that is particularly reliable at reading documents and websites and extracting information from them.

Giving instructions by text or voice

One of the coolest features ever! You can give the Email AI (by text or voice!) very individual instructions. For example: Write that we have reserved the massage on the desired date. So your Email AI is a real assistant!

Over 100 languages

Our AI system speaks over 100 languages! Writing an e-mail reply in Japanese? No problem.

Noticeable increase in productivity

Reduce the processing time of an e-mail dialog from 8 to 3 minutes and become twice as fast in e-mail processing: reply faster and send twice as many e-mails in the same time!

FAQ

Does the Email AI send emails on its own?

No. Our Email AI formulates responses to emails, which you can then edit and manage as you wish. Booking links are created automatically and can be customized by employees. Your guest can jump from the email to the booking system and complete the booking independently. 🛎️

Can I use Email AI in email programs other than Outlook?

Of course! Our AI is available as a plugin in Outlook, but it also works perfectly in the DialogShift backend. So your email AI works everywhere, regardless of your email funnel. ✉️

Can I still change the prescribed e-mail?

Yes, and it's very simple. Give the AI instructions via text or voice. Let the AI add more emojis or a joke, for example. Booking links are created automatically and can be customized by employees. 🎯

What are the requirements for working with DialogShift?

Above all, you need a hotel - and then you're ready to go! Our hotel AI integrates with your hotel and not the other way around. Our AI works with every IBE. In addition, we have many integrations with great that make the collaboration even more seamless. 🌐 Every hotel can have a hotel AI.

What needs to be considered with regard to data protection?

Our company promises you data security & GDPR compliance in accordance with German law. 🇩🇪

One AI for all your guest communication

Discover all our AI solutions for your guest communication.

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Made with ❤️ in Berlin