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Chat AI

Free your team from repetitive requests with a hotel-specific AI chatbot.

Phone AI

Our Phone AI handles millions of conversations for hundreds of hotels around the clock.

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AI-powered email assistance for hotels – faster responses, higher quality

Journey Messaging AI

Reach guests on WhatsApp, SMS, and Email — with messages that arrive at just the right moment.

Review AI

Review AI helps you respond faster and smarter—crafting replies that sound like your brand, across chat, email, and calls.

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Case Study

Case Studies

Case Study
September 1, 2025
aletto Hotels relies on Phone AI – and is enjoying success as a result
Miriam Duvallo
Case Study
May 30, 2023
Berlin's best Chatbot AI? The Hotel Oderberger takes guest communication to a new level
Antonia Quell
Case Study
June 25, 2025
How Thermal Spa Loipersdorf Automates Its Guest Communication
Miriam Duvallo
Case Study
June 2, 2025
No more waiting on hold: how hotels are rethinking accessibility with Phone AI
Antonia Quell
Case Study
February 11, 2025
Interview with Ben Förtsch: Sustainability and digitalisation at Hotel Luise
Antonia Quell
Case Study
September 1, 2025
The individuality of your hotel chain: 5 personalities in one chatbot
Miriam Duvallo
Case Study
July 1, 2024
Chatbot AI in the Upstalsboom Hotels: Success everywhere
Luisa Mühle
Case Study
May 31, 2023
Case Study: Fritz Lauterbad
Antonia Quell
Case Study
October 23, 2024
Case Study: AMA Stay x Guestnet & DialogShift - A Digital Success Story
Luisa Mühle
Case Study
August 1, 2023
Case Study Tourismusexperten x DialogShift
Antonia Quell
Case Study
December 4, 2023
Best Western Plus: The Kurhotel Bad Staffelstein is a role model in automation
Antonia Quell

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