More service, 
lower costs.

Whether you’re a boutique or a multi-property hotel, our plans are built to fit your needs.

Google
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5.0

Base: AI Platform

200€/month

Our non-negotiables

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Money-back guarantee
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Concierge onboarding: We set up your AI together
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Solutions for chains and groups

Chat AI

1€
per room / per hotel / monthly

from 100€

What’s included?

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Multichannel: Website chat, WhatsApp, Instagram chat, Facebook Messenger, guest app integrations
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Live chat (optional) with smart routing to the right department
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Booking Agent for reservations
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Google Maps Agent for distances, recommendations & more
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Offer Agent for capturing quote requests (only with Smart Host Offer Manager)
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120+ languages
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Native DialogShift app: live chats on your team's smartphone
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Statistics dashboard & automatic reports
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Phone AI

2€
per room / per hotel / monthly

from 200€

What’s included?

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Premium voice technology
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Booking process – with or without integration
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WhatsApp integration for maximum guest engagement
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Smart routing to the right department based on conversation context
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Callback requests with conversation summary
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Table reservations via phone – sends reservation link
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50+ languages in high quality
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Whispering: your team receives a conversation summary from the AI before taking over (coming soon)
Add on

Email AI

50€
monthly

What’s included?

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Seamless Outlook integration: available as a plugin directly in Outlook
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Agentic AI with self-optimization:  AI reviews and improves its own drafts iteratively
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Booking links that convert: automatically inserts personalized booking links
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Individual adjustments for every email via text or voice
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Fine-tuning: train Email AI globally on your preferred terms and phrasing
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Drafts emails in 120+ languages
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Multi-property ready
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Booking.com integration: browser plugin answers guest messages directly in Booking.com
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Journey 
Messaging AI

1€
per room / per hotel / monthly

from 150€

What’s included?

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Event-based triggers from PMS or other systems
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Journeys & flows: build unlimited single or multi-step sequences with scheduling, conditions, and actions
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Channel priorities per guest: WhatsApp, email, SMS – you set the order
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Pre-built templates
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Break language barriers: AI automatically messages guests in their language
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Seamless integration and endless actions with Make.com
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Stats & overview: see which guest received which message
Add on

Find out the best plan for your hotel

Unsure what’s best for your hotel?

You don’t have to figure it out alone. Our team has helped hotels of all shapes and sizes get started — we’d be happy to guide you step by step, at your pace.

Hello 👋 I’m Olga from DialogShift.
Curious how AI could elevate your hotel experience?
Book a call
Book a call

Our customers’ success

Hear from hotels like yours

Don’t just take our word for it. From boutique stays to large groups, hotels of every size have seen real results with our AI. Here’s what they had to say about working with us.

View case studies
View case studies

Get started

Let's take your guest communication to the next level

Your chat AI can send proactive, personalized messages throughout the guest journey — powered by our Journey Messaging AI.
"Currently the best hospitality-specific chatbot on the market."
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