Booking AI

Performance

93%

Satisfaction Score for AI-guided Calls

46%

Calls are completed entirely autonomously – without human intervention.

35–55%

less phone time – even with forwarded calls

Services

More revenue. No effort. From day 1.

Fully Automated Bookings Right from the Start: Bookings flow into our hotels without any human intervention. The AI guides guests from their initial "Do you still have rooms available?" all the way to booking confirmation – completely autonomously, 24/7.

No lost knowledge, no missed opportunities: The AI accesses your hotel's central knowledge database – populated with URLs, PDFs, FAQs, images, and more. Guest questions are answered immediately, without your team needing to pick up the phone or wait on the line.

Boost revenue while your team sleeps: The Booking Agent handles bookings even when your front desk is staffed – or unstaffed. Your team gains valuable time for genuine guest experiences, as the AI manages the entire booking journey.

Features

Turning inquiries into bookings

From room inquiry to confirmation – the Booking Agent handles the entire booking process, via chat and phone.

Digitaler Booking Assistant

The AI guides guests step-by-step from room selection to booking – naturally, understandably, and seamlessly. Via chat or phone.

Complete booking management

The entire booking process is fully handled by AI – including multi-room bookings – from inquiry to confirmation.

Bookable Packages & Offers

Packages and offers can be booked both via the chatbot and Phone AI. (Availability subject to integration partner)

Rooms and Rates at a Glance

Available rooms and prices are displayed as an image carousel in the chat – and presented clearly and understandably over the phone.

Seamless booking process

The guest selects the room and rate directly within the conversation. The booking is finalized – depending on the rate and system infrastructure – either via a checkout page or directly within the dialogue.

Full Tracking

All bookings from chat and phone are centrally recorded in DialogShift's statistics – fully trackable and analyzable.

Proven Quality

Numbers that speak for themselves

Hallucinations in 100 manually reviewed calls

< 5%

Friction Points

Why DialogShift?

Why Booking Agent by DialogShift?

Proven, secure, and part of an all-in-one solution for all guest communication.

Bookings from Day 1

No lengthy setup phases. Existing customers can immediately leverage their existing knowledge base – new customers are live in 1–2 weeks.

No Hallucinations

The AI only responds based on your verified hotel data. No guesswork, no false promises.

360-degree solution

An AI for bookings via chat, phone, WhatsApp, and more – fully integrated into the DialogShift platform.

Hello 👋 I’m Olga from DialogShift.

Curious how the Booking Agent works for your hotel?

Book a call

How it works

Easy setup, instant booking

Existing customers can start at the push of a button. New customers are live within a few days.

Activate Knowledge Base

Existing customers can immediately use their existing DialogShift AI Database. For new customers, the AI learns from websites, PDFs, FAQs, and images – all centrally stored in the DialogShift AI Database.

Connect Booking System

The Booking Agent connects with your hotel's PMS or booking system. No integration available? No problem – we'll find the best solution for your infrastructure.

Go Live

Process booking inquiries, showcase rooms, send confirmations – measurable results from day one.

Pricing

Pricing that fits you and your hotel at every level.

Whether you’re a boutique or a multi-property hotel, our plans are built to fit your needs.

View pricing

Hotel AI from

200 €

per month

Learn more

Get started

Let's set up your first booking channel

The Booking Agent drives direct revenue – via chat and phone, without additional staffing costs.

“Currently the best hotel AI agent on the market.”

Booking Agent AI FAQs

How often does the AI read the data?

Our AI technology extracts and processes information from various data sources with the highest accuracy. It re-reads information every 24 hours so that your AI is always up-to-date. 🚀

How can I maintain my AI database?

You can easily manage your AI database via the DialogShift app. One database for all your hotels and all your products. Just dump all PDF files, website links, onboarding documents or whatver in there – our AI learns from everything you feed it with!

What are the requirements for working with DialogShift?

Above all, you need a hotel - and then you're ready to go! Our hotel AI integrates with your hotel and not the other way around. Our AI works with every booking engine. In addition, we have many integrations with great partners that make the collaboration even more seamless. 🌐 Every hotel can have a hotel AI.

Does your system also work without PMS integration?

It doesn't necessarily need to be integrated into a property management system, our AI applications work independently. In 2025 we will launch our AI agents, which can take over tasks and processes such as recording bookings and guest requests, upselling, etc. We are already developing integrations in property management systems for this purpose. 💡

How many languages does the AI support?

Our AI is a real linguistic talent. It speaks, writes and chats in over 108 languages. Turkish, Russian or Icelandic? The language switch works fluently. Best of all, even in live chat, messages are automatically translated so that your team can express themselves exactly as they wish. 🗣️

What goes into the AI database?

The AI database is the basis for the knowledge of your hotel AI. This is where you store everything the AI should know about your hotel. This can be done very easily in the form of URLs, PDFs, onboarding documents and much more.