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Chat AI

Free your team from repetitive requests with a hotel-specific AI chatbot.

Phone AI

Over 1 million conversations handled. Across hundreds of hotels. Around the clock.

Email AI

AI-powered email assistance for hotels – faster responses, higher quality

Journey Messaging AI

Reach guests on WhatsApp, SMS, and Email — with messages that arrive at just the right moment.

Booking Agent AI

Our Booking Agent connects your DialogShift Hotel AI directly with your booking engine or PMS. This allows guests to not only enquire about rooms, but to book directly via chat or phone without leaving the conversation. The AI therefore evolves from an information channel into a fully capable booking channel.

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DialogStories

DialogStories
May 29, 2026
The DialogShift Booking Agent for Chat and Phone: When the Booking Call Comes at 11 PM — and No Revenue Is Lost
Nora Erdbeer-Djuric
DialogStories
May 31, 2023
A sophisticated brand and AI – does that work? Hotel Fritz Lauterbad shows how it's done
Antonia Quell
DialogStories
July 31, 2023
DialogStory #9 - Alfons Weiß
Antonia Quell
DialogStories
June 26, 2023
Christian Müller: "Give your own software to your mother"
Antonia Quell
DialogStories
April 19, 2023
Luxury for Breakfast: Tobias Berghäuser on AI in the luxury hotel industry
Antonia Quell
DialogStories
May 30, 2023
Dr. Verena Jaeschke & Tini Diekmann on the digitalization of a family enterprise: "Bite into the trouser leg like a terrier and don't let go"
Antonia Quell
DialogStories
February 9, 2023
Léa Rogacki's Chat AI in Living Hotels
Dialogshift
DialogStories
April 18, 2023
How to ease the workload for hotel teams, Tobias Köhler?
Antonia Quell
DialogStories
April 17, 2023
DialogStory #3 - Bettina Pereira
Antonia Quell
DialogStories
June 16, 2022
DialogStory #1 - Dennis Fähndrich
Dialogshift
DialogStories
October 10, 2023
DialogStory #10 - Anna Wiesler
Antonia Quell
DialogStories
October 30, 2024
DialogStory #11 - Robert Broeck
Luisa Mühle

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