New whitepaper · Out on 16 November 2026

Whitepaper: State of Voice AI in Hospitality 2026

Every week, around 100,000 guest conversations run through DialogShift. For this whitepaper, we analysed more than one million guest calls answered by AI in hotels and compared them with benchmarks from other industries. Reserve your copy now and be among the first to get it by email on 16 November. Here's what's inside:

Why guests call today and which requests Phone AI resolves completely

When handing over to your team makes sense

Which settings and content make the biggest difference

Which KPIs show success at your hotel

The setup that brings the most phone bookings (and why it contradicts much of what the industry takes for granted)

Can't wait?

Until the whitepaper is out, our free guide shows what AI in guest communication can do today, by chat, phone and email. With examples from hotels already using DialogShift.

Get the guide