News & Insights

We provide you with the latest updates on AI in the hotel industry.

Knowledge
May 22, 2025

8 essential Questions you should ask when choosing a Phone AI for your hotel

Ellie Chen
Knowledge
March 6, 2025

Phone AI for hotels: how to automate enquiries, bookings and upselling

Olga Heuser
Integrations & Partners
March 3, 2025

Our Partnership with GIATA 💙

Antonia Quell
Knowledge
February 26, 2025

Lawyer Thomas Nietsch: The impact of the AI Act on the hotel industry

Case Study
February 11, 2025

Interview with Ben Förtsch: Sustainability and digitalisation at Hotel Luise

Antonia Quell
Knowledge
January 9, 2025

10 Predictions for AI in 2025

Olga Heuser
DialogStories
October 30, 2024

DialogStory #11 - Robert Broeck

Luisa Mühle
Case Study
October 23, 2024

Case Study: AMA Stay x Guestnet & DialogShift - A Digital Success Story

Luisa Mühle
Case Study
July 1, 2024

Chatbot AI in the Upstalsboom Hotels: Success everywhere

Luisa Mühle
DialogShift News
March 24, 2026

Beyond the Hype: Rethinking Agentic AI in Hospitality

Olga Heuser

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