Over 1,500 hotels are supported by DialogShift. Discover our customers
.avif){kind=logo}
.svg){kind=logo}
Products
All your guest communication in one place. Finally.
A hotel AI that knows your hotel and communicates with your guests exactly as you do.
About us
Why DialogShift?
Proven AI with 1,500+ happy customers
Industry leaders
Rely on our concierge-style onboarding and proven expertise to set your hotel up for success.
6+ years in AI
1,000+ chatbots live
1,500 customers and the only holistic AI platform for hotels
Everything integrated
Complete solution, not patchwork – one seamless platform for simple, consistent operations
Customised AI for your hotel
AI across all your channels
Integrates with all booking engines
Reliable partner
Proven, stable technology developed in-house with professional support, tested best practices, and measurable results.
1-2 weeks onboarding
Built in-house, not bought in
Dedicated support team
"DialogShift doesn't just bring smart tools to the table; they bring a genuine understanding of our industry."
Key features
Everything a hotel AI should be
Instant, multilingual, and on-brand guest communication across all channels.
Direct bookings
Convert your inquiries into bookings. DialogShift helps you increase direct bookings and revenue.
95% automation
Relieve your team with AI that handles recurring inquiries. Less guest frustration, more time for genuine hospitality.
Orchestrate your guest communication
Manage all channels in one place—keeping your hotel's communication consistent, fast, and effortless.
Increase revenue
Timing your WhatsApp messages correctly boosts engagement and drives meaningful interactions.