Digitalisation is no longer a foreign concept in everyday hotel life. But when does it show its true value? At aletto Hotels, it's whenever guests receive quick and straightforward answers – without waiting times and regardless of the time of day. This is where DialogShift comes in.
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What makes a hotel group special? For SICON Apartments, the answer is clear: the individuality of each property. This diversity is evident not only in the architecture and service, but also in digital communication with guests.
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We present two best practices of our Phone AI: How the Event Hotels and the Best Western Plus Kurhotel an der Obermaintherme are revolutionising their telephony
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The AMA Stay Aparthotel in South Tyrol is not only a paradise for workation and wellness with an impressive Dolomite panorama but also a pioneer in digitalization. Before the hotel adopted the digital helpers from Guestnet and DialogShift, it faced some challenges.
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Since May 2021, the Upstalsboom Hotel Wyk auf Föhr has been successfully working with the chatbot Fiete. More recently, the Upstalsboom Hotel Langeoog has also been equipped with one of our AI assistants! The collaboration with the Upstalsboom Hotels has led to many success stories. We are excited to share two of them with you today.
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The stylish yet authentic Boutique Hotel Oderberger, with its digital assistant Odi, ranks among our Chatbot Superstars. Tini Diekmann reveals to us how she managed to make Odi a fully-fledged and popular team member who also works incredibly hard!
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The Lauterbad team has been working with Chatbot Fritz since autumn 2022. The collaboration between Fritz Lauterbad and DialogShift is a real success story! But it's best if you read it yourself.
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Digitalization, automation, and especially artificial intelligence are uncharted territories for many people. Surrounded by operational business, overwhelmed with tasks, and short on time, the project of implementing a hotel chatbot often seems daunting. If only there were someone who could take this workload off one’s hands...
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The 4**** Best Western Plus Kurhotel at the Obermaintherme is definitely a leader in automation. Behind the scenes of the wellness hotel, several robots make their rounds. Managing Director Andreas Poth reports on how he surprises his team and guests anew every day.
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