Shortening communication processes
We use DialogShift to automate the process of answering guest queries. DialogShift's AI-based chatbot has shortened our communication processes and helped us reduce the time we spend interacting with each guest.
Stefan Mertens
Director E-Commerce
Event Hotels
Our guests love it!
Our guests love the possibility to communicate with us quickly and efficiently. Thanks to the chatbot, potential guests receive an answer on the website without delay - around the clock and in more than 100 languages. This relieves our employees and makes our potential guests happy, who can start a booking directly in the chat. Since we generate additional bookings through the chatbot, the investment pays off for us.
Bettina Pereira
Head of Sales & Marketing
welcome hotels Schweiz
