Over 1200 hotels are supported by DialogShift. Discover our customers
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"We were surprised at how human technology can be. DialogShift not only provides smart tools, but also a genuine understanding of our industry. The platform is constantly evolving – just like us. It doesn't feel like software. It feels like the future."
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Testimonials
100% Satisfaction from over 1200+ hotels.
Fast Service, Easy Collaboration
“With DialogShift, we have a chat that really suits us. Our guests love the fast service, and we appreciate the straightforward collaboration!”
Constanze Döbber
Marketing Lead
Marc Schönfeld
We use DialogShift's AI-powered chatbot as a digital concierge for our guests. Whether they need information about getting here, parking, breakfast times or things to do in the area, our guests receive quick answers around the clock, directly via the website, via WhatsApp or even by telephone via our telephone AI for those who prefer to speak rather than write. 97% of enquiries are answered fully automatically, which noticeably reduces the workload on our front desk. It is important to us that AI does not replace our reception staff, but rather supports our team in their daily work. Our goal is clear: no guest should have to wait and no guest should be lost. AI helps us to achieve this goal and frees us up to focus on what is most important: making every stay at harry's home special. Translated with DeepL.com (free version)
Marc Schönfeld
Director Business Development | authorized signatory
